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DELIVERIES

Unsurpassed road network coverage ensures that we can deliver from Kliptown to Koffiefontein, and everywhere in between. With more than 34 hubs, 1000 vehicles and international offices in 20 countries, RAM is hands down your courier of choice. Read more

DISTRIBUTION

From general to valuable and vulnerable goods - RAM is geared to distribute all deliveries. Read more

WAREHOUSING

If it's storing space you need, we've got you covered... Read more

NO SUBCONTRACTING

As the only South African courier that doesn't use any subcontractors, you can rest assured that your delivery is in safe hands. Read more

DELIVERY PROCESS

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On collection, the driver signs the waybill.

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On handover, a unique waybill number is assigned to the parcel.

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These details are logged into the track and trace system via a handheld palm pilot.

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At the hub, these details are transferred to a thermal label which is attached to the parcel.

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Scanning the parcel - when it arrives or leaves - allows our control room staff to track it.

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Smaller parcels are sealed in unique, tamper-proof envelopes.

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These envelopes - along with larger parcels - are placed in sealed, secure containers.

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Container is logged with the airline and a pre-alert notification is sent to the receiving branch.

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The receiving branch collects the parcel from the airport and logs it into the hub.

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All container seals are checked for tampering.

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Individual parcels are scanned out of the hub prior to delivery.

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On delivery, the parcel is scanned to confirm that it has been received by the addressee.

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About Us

More than 34 hubs across Southern Africa, over 1000 vehicles and a team of around 2000 trained personnel.

Cutting-edge track and trace technology. Advanced operational systems. No subcontracting. Deliveries. Warehousing. Distribution. RAM Hand-to-Hand Couriers™ is South Africa’s preferred courier company . Hands down!

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Track and Trace

Advanced Track

Advanced tracking is for RAM account holders only. Open an Account

Open an Account

Delivery

To open an account with RAM Hand-to-Hand Couriers™, or to learn more about our service offerings, please fill in your details and a representative will contact you shortly.


International Parcels

 

Why will there be a different charge for an International Document and an International Parcel?
  • International Documents – the customs clearance process for export and import are much quicker and as there is no commercial value attached – no payments are required to be made to Customs.
  • International Parcels – There is a formal clearance that is required which could take from up to 24 to 48 hours to be processed with Customs, as these parcel are dutiable or have a commercial value, the process is subject to more rigorous formalities at Customs.
What documentation is required for International Shipments?

For goods exiting South Africa, the following documentation table will help:

DestinationCommercial InvoiceProForma InvoiceF178 Form NEP FormCCA1 Form

 

On paper with official Company markings for goods BEING SOLD

On paper with official Company marking for goods NOT for RESALE

Original to be stamped by Exporters Bank

Original to be stamped by Exporters Bank

 

 BNLS Countries

(Botswana, Namibia, Lesotho, Swaziland)

 Required together with Tax Invoice Required together with Tax Invoice Goods for resale over the value of R50,000Goods NOT for resale over the value of R50,000Required to be completed correctly and in full
Rest of The World Original plus copies required Original plus copies requiredGoods for resale over the value of R50,000Goods NOT for resale over the value of R50,000
Not Applicable


 

icon Zone List    icon Firearms Transporters Permit     icon  Ram BBBEE Certificate   

 

Carriage of Dangerous Substances 

Ram Hand to Hand Couriers is a Domestic Carrier utilizing both and air and road networks across the country. We do not carry goods which are, or can be classified under the applicable Dangerous Goods Regulations, those substances which carry a hazardous content label or the carriage of which falls under the IATA Dangerous Goods Regulations and carry a United Nations specification ( a UN number).

Ram Hand to Hand Couriers will not transport the following goods, Explosives; Flammable gases; Flammable Liquids, Including Petroleum spirit or other flammable liquids; Infectious substances; Poisonous substances; Toxic substances;  Magnetic material;  Radioactive material or any miscellaneous substances falling under UN Classification 9. Goods transported, which rely upon flammable liquids or gases for propulsion, must have those substances removed before they are handed over for transportation.

It is an offence to knowingly fail to declare the contents of a consignment, if that consignment contains goods or constituent parts which are classified under the Transport of Dangerous Goods Regulations.